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Debt counselling or debt review can only be afforded by a qualified debt counsellor who is registered with the National Credit Regulator. During the first step, you are required to submit your documentation such as ID, bank statements and to complete an application form for debt counselling. You will then be registered on the NCR (National Credit Regulator System) as well as on the Debt Help System.

The next step requires the debt counsellor to inform al credit providers that you have applied for debt review and request all account balances from them. This information will be captured on the system.

The debt counsellor will now prepare a proposal based on your financial situation and the information sent by the credit providers. You will approve this proposal along with the credit providers who will send an acceptance letter or a counter proposal.

Once the final agreement has been reached, your court application is prepared, and the attorneys will obtain a court date. Finally, the attorney will appear in court to have your application granted by the Magistrate of the Court.

The whole process takes around 60 business days, from the date you apply for debt review until the court application is undergone.